Frequently Asked Questions

How to download tax invoice?

How to download tax invoice?

shopskb.com let the supplier company download a tax invoice to save data by following steps:

  • Login account as Supplier 
  • Go to All Invoices in Tax Invoice
  • For each tax invoice, click link PDF at the last column to download

(Function for Supplier)

For more details, please see our tutorial video below

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shopskb.com let the supplier company download a tax invoice to save data by following steps:

  • Login account as Supplier 
  • Go to All Invoices in Tax Invoice
  • For each tax invoice, click link PDF at the last column to download

(Function for Supplier)

For more details, please see our tutorial video below

y

How to check the different currencies of the sales record?

How to check the different currencies of the sales record?

Shopskb.com also lets the client check the different currencies of the sales record, you can do by:

Step 1: Go to Reports in Duty Free and Souvenir Shops

Step 2: In the dropdown box of Currency, select the kind of currency you check

Step 3: Click SEARCH and see the result

For more details, please see our tutorial video below

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Shopskb.com also lets the client check the different currencies of the sales record, you can do by:

Step 1: Go to Reports in Duty Free and Souvenir Shops

Step 2: In the dropdown box of Currency, select the kind of currency you check

Step 3: Click SEARCH and see the result

For more details, please see our tutorial video below

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How to add another shop under one account?

How to add another shop under one account?

To add another shop for one account, you can do as follows:

- Go to Add new Shop in Duty Free and Souvenir Shops

- Fill fields there, including:

  • Theme: theme color for your shop.
  • Name: Name of your shop
  • Description: some text to describe your shop
  • Open time: the time of your service
  • Search keysthis is very important to help customer can reach you by Search. We suggest you should put shop name, location, and some product's description here. And specially in many language which you want the customer can find you.
  • Business address: address and region of your shop
  • Default Commission Rates: commission rates for Tour leader/Inbound tour operator/Travel agent as default. The rate of commission can override for each specific booking. In case you don't specific the rate for a booking. It will use the default value which be set here.
  • Allow buyer to see commission rate: this check box allow you set the visibility of Commission. If this is un-checked Cusomter won't see them when they view your Shop

- After that, click SAVE to make a new shop or CANCEL to exit without saving

Notes: This function is just for a Supplier

For more details, please see our tutorial video below

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To add another shop for one account, you can do as follows:

- Go to Add new Shop in Duty Free and Souvenir Shops

- Fill fields there, including:

  • Theme: theme color for your shop.
  • Name: Name of your shop
  • Description: some text to describe your shop
  • Open time: the time of your service
  • Search keysthis is very important to help customer can reach you by Search. We suggest you should put shop name, location, and some product's description here. And specially in many language which you want the customer can find you.
  • Business address: address and region of your shop
  • Default Commission Rates: commission rates for Tour leader/Inbound tour operator/Travel agent as default. The rate of commission can override for each specific booking. In case you don't specific the rate for a booking. It will use the default value which be set here.
  • Allow buyer to see commission rate: this check box allow you set the visibility of Commission. If this is un-checked Cusomter won't see them when they view your Shop

- After that, click SAVE to make a new shop or CANCEL to exit without saving

Notes: This function is just for a Supplier

For more details, please see our tutorial video below

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What is commission deal? how to use?

What is commission deal? how to use?

Shopskb.com provide a way to manage the commission deal of relating clients, so how is commission deal?

1. Commission deal is the bonus amount each relating client receives

2. How to use commission deal?

a. Add new commission deal:

  • Click on link Add to open the add new commission deal form
  • Choose type of client and choose client name in drop down box or key in their information by yourself.
  • There are two cases:

    - For a Company: select Company in the first dropdown list

    • A registered company: choose the Company from Company list, then type Commission rate
    • A unregistered company: choose OTHER from the Company list, then type Company email and name, Commission rate 

    - For a Freelance Tour leader/ Tour guide: select Tour leader in the first dropdown list.  

    • A registered freelancer: choose Tour leader with email (if tick Email as Identifier), choose Tour leader with phone number (if tick Mobile as Identifier), then type Commission rate
    • A unregistered freelancer: choose OTHER from the tour leader list
  • Click on SAVE to save it, or click on CANCEL to close form without saving

b. Delete a commission deal

Select a commission deal, then click link Delete

For more details, please see our tutorial video below

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Shopskb.com provide a way to manage the commission deal of relating clients, so how is commission deal?

1. Commission deal is the bonus amount each relating client receives

2. How to use commission deal?

a. Add new commission deal:

  • Click on link Add to open the add new commission deal form
  • Choose type of client and choose client name in drop down box or key in their information by yourself.
  • There are two cases:

    - For a Company: select Company in the first dropdown list

    • A registered company: choose the Company from Company list, then type Commission rate
    • A unregistered company: choose OTHER from the Company list, then type Company email and name, Commission rate 

    - For a Freelance Tour leader/ Tour guide: select Tour leader in the first dropdown list.  

    • A registered freelancer: choose Tour leader with email (if tick Email as Identifier), choose Tour leader with phone number (if tick Mobile as Identifier), then type Commission rate
    • A unregistered freelancer: choose OTHER from the tour leader list
  • Click on SAVE to save it, or click on CANCEL to close form without saving

b. Delete a commission deal

Select a commission deal, then click link Delete

For more details, please see our tutorial video below

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